Approval Queue
Human-in-the-loop decisions requiring your approval
5 pending
Refund Request - Lost Shipment
high
Customer claims shipment was never received. POD shows delivered but customer disputes.
AWB: 10024681357AED 2,450.002h ago
Credit Note Request
medium
Merchant requesting credit for damaged goods during transit. Photos provided.
AWB: 10024681358AED 1,200.001h ago
Address Update Exception
critical
Address change requested after shipment pickup. New address is in different zone.
AWB: 100246813593h ago
COD Amount Change
low
Merchant requests COD amount reduction from AED 899 to AED 750.
AWB: 10024681360AED 750.0030m ago
SLA Breach Escalation
critical
Multiple delivery attempts failed. Customer threatening legal action.
AWB: 1002468136115m ago