Orders Today
2341
12.5%
vs. yesterday
Automation Rate
78.5%
2.5%
tasks automated
Avg Resolution Time
2.3m
15%
vs. last week
SLA Compliance
94.2%
1.2%
on-time deliveries
Orders Today
2341
vs. yesterday
Automation Rate
78.5%
tasks automated
Avg Resolution Time
2.3m
vs. last week
SLA Compliance
94.2%
on-time deliveries
WISMO Agent
query agent
12847
tasks
Order Update Agent
transaction agent
5621
tasks
NDR/Performance Reports Agent
reporting agent
890
tasks
SLA Monitor Agent
monitoring agent
24521
tasks
MIS Report Agent
reporting agent
445
tasks
Downtrading Alert Agent
monitoring agent
1234
tasks
Delays Handler Agent
escalation agent
3456
tasks
POA/POD Tracker Agent
escalation agent
2341
tasks
SLA Breach Detected
30m agoOrder ORD-2024-004 has exceeded delivery SLA by 4 hours
CN Approval Required
1h agoCredit Note CN-2024-045 requires manager approval (AED 2,500)
Agent Connection Lost
2h agoLost Shipment Agent experienced a temporary connection issue
Escalation Queue High
15m ago67 POA/POD escalations pending in queue